ReceiptMoa takes questions and feedback by email. The service has no server, so there's no contact form on the site.
Email: bsjungblue@naver.com
What to get in touch about
- Bug reports: buttons that don't respond, photos that won't add, or Excel files that won't open
- Receipts that don't read well: types of receipts where the date, store or total is often wrong
- Feature ideas: anything that felt awkward or that you wish the tool did
- Mistakes in the guides: explanations that are wrong or out of date
- Advertising and partnerships
When reporting a bug, please include
- Your device and browser (for example, Safari on iPhone or Chrome on Windows)
- Which step the problem happened in (for example, extraction stopped after adding photos)
- Any message shown on the screen
For receipts that don't read well, just telling us what kind of receipt it is (for example, a pay-at-the-pump gas receipt or a faded thermal receipt) and what the table showed compared with the real value is a big help.
Before sending a receipt photo
Receipts can show part of a card number, an authorization code, names, addresses or loyalty numbers. If you do need to send a photo, please cover those details first. Photos are used only to check recognition problems. When a case is kept as test data, only the text is kept, with names, addresses and card, authorization and membership numbers replaced by fake values. The photo itself is not kept.
Replies
Every message is read. ReceiptMoa is run by an individual, though, so replies can take a while and not every suggestion can be added. For privacy questions, please also see the Privacy Policy.